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System Status

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Contact Support

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Email Support

For general inquiries and technical support

support@meyka.com

Response time: Within 24 hours

Submit a Ticket

For detailed technical issues or bug reports

Open Support Ticket

Priority support for Pro users

Frequently Asked Questions

Find quick answers to common questions

How do I get started with the Meyka API?

Getting started is easy:

  1. Sign up for a free account at api.meyka.com
  2. Generate your API key from the API Keys page
  3. Check out our API Documentation for code examples
  4. Start making API calls with your key
What are the API rate limits?

Rate limits depend on your subscription plan:

  • Free: 1,000 requests/month, 10 req/minute
  • Pro: 50,000 requests/month, 100 req/minute
  • Enterprise: Unlimited requests with custom limits
How do I authenticate API requests?

Include your API key in the Authorization header:

Authorization: Bearer YOUR_API_KEY

Keep your API key secure and never share it publicly.

What AI models are available?

We currently use GPT-4o-mini for all chat sessions, which provides excellent balance between speed and intelligence for stock market analysis.

How can I manage my API keys?

Go to your API Keys page to:

  • Create new API keys with custom names
  • Refresh existing keys if compromised
  • Delete keys you no longer need
  • View when keys were created
What if I exceed my rate limit?

You'll receive a 429 (Too Many Requests) error. You can either wait for the limit to reset or upgrade your plan for higher limits. Contact us for custom enterprise limits.

Is my data secure?

Yes. All API requests are encrypted using HTTPS. We never share your data with third parties. Your chat history is private and only accessible to you. Read our Privacy Policy for details.

Can I use the API for commercial projects?

Yes! Our API is designed for both personal and commercial use. Review our Terms of Service for usage guidelines.

System Status

All systems operational

All Systems Operational
Last updated: Just now
API Gateway Operational
Chat Services Operational
Authentication Operational
Database Operational

Uptime: 99.9% over the last 30 days

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We typically respond within 24 hours

Additional Resources

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