Frequently Asked Questions
Everything you need to know about Meyka API
How do I get started with Meyka API?
Getting started with Meyka API is quick and easy:
- Create a free account at api.meyka.com
- Navigate to the API Keys page
- Generate your first API key by clicking "Create Key"
- Copy your API key and use it in your application
- Check out our API Documentation for code examples
No credit card required to start!
What can I build with Meyka API?
Meyka API is perfect for building:
- Stock market chatbots and virtual assistants
- Investment research tools and platforms
- Portfolio management applications
- Trading assistants and analysis tools
- Financial education platforms
- Market monitoring and alert systems
- Custom financial advisory tools
Do I need programming knowledge to use the API?
Yes, basic programming knowledge is required to integrate our API. We provide code examples in Python, JavaScript, and other popular languages. If you're new to APIs, start with our Getting Started guide.
How do I authenticate API requests?
All API requests must include your API key in the Authorization header using the Bearer scheme:
Include this header in every API request. Never expose your API key in client-side code or public repositories.
How do I manage my API keys?
Visit your API Keys page to:
- Create new API keys with descriptive names
- Refresh existing keys if they're compromised
- Delete keys you no longer need
- View when each key was created
- Manage multiple keys for different projects
What should I do if my API key is compromised?
If you suspect your API key has been compromised:
- Immediately delete the compromised key from your API Keys page
- Generate a new API key
- Update your applications with the new key
- Review your account activity for any suspicious behavior
- Contact support@meyka.com if you notice unauthorized usage
Is there a free tier?
No. We use a simple pay as you go model.
- Only pay for what you use
- No monthly minimums
- No rate limits for normal use
- Full API access from day one
You can start with a small balance and scale as needed.
What are the pricing plans?
| Plan | Price | Requests | Rate Limit |
|---|---|---|---|
| Free | $0/month | 1,000/month | 10/min |
| Pro | $49/month | 50,000/month | 100/min |
| Enterprise | Custom | Unlimited | Custom |
Contact support@meyka.com for enterprise pricing.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated. Contact our support team at support@meyka.com to change your plan.
What are the API rate limits?
Rate limits depend on your subscription plan:
- Free: 10 requests per minute, 1,000 per month
- Pro: 100 requests per minute, 50,000 per month
- Enterprise: Custom limits based on your needs
If you exceed the rate limit, you'll receive a 429 (Too Many Requests) error.
What AI models do you use?
We currently use GPT-4o-mini, which provides excellent performance for stock market analysis and financial conversations. The model is optimized for speed, accuracy, and cost-effectiveness.
How do I handle errors?
The API uses standard HTTP status codes. Common errors include:
- 400 Bad Request: Invalid request data
- 401 Unauthorized: Missing or invalid API key
- 404 Not Found: Resource doesn't exist
- 429 Too Many Requests: Rate limit exceeded
- 500 Internal Server Error: Server-side issue
Check our API Documentation for detailed error handling examples.
Does the API support webhooks?
Webhooks are currently not supported but are on our roadmap. For now, you'll need to poll the API for updates. Contact us if webhooks are critical for your use case.
What programming languages are supported?
Our REST API works with any programming language that can make HTTP requests. We provide code examples in Python, JavaScript, and cURL. The API returns JSON responses that are easy to parse in any language.
Is my data secure?
Yes, we take security seriously:
- All API requests use HTTPS encryption
- API keys are securely hashed in our database
- We never share your data with third parties
- Your chat history is private and only accessible to you
- We follow industry best practices for data protection
Read our Privacy Policy for more details.
How should I store my API key?
Best practices for API key storage:
- Store keys in environment variables, not in code
- Never commit keys to version control (Git, GitHub, etc.)
- Use secrets management tools in production
- Don't expose keys in client-side JavaScript
- Rotate keys regularly for added security
Do you log API requests?
We log basic request metadata (timestamps, endpoints, status codes) for debugging and monitoring purposes. We do not log request bodies containing sensitive data. Logs are retained for 30 days and are only accessible to authorized personnel for troubleshooting.
Can I use the API for commercial projects?
Yes! Our API is designed for both personal and commercial use. Review our Terms of Service for usage guidelines and restrictions.
What is the API uptime?
We maintain 99.9% uptime. You can check our current status and historical uptime at our System Status page.
How do I get support?
We offer multiple support channels:
- Email support at support@meyka.com
- Submit tickets through our Support page
- Browse our Documentation
- Check this FAQ page for common questions
Pro and Enterprise users receive priority support with faster response times.
Can I test the API before signing up?
You can explore our API Documentation to see all available endpoints and examples. To actually test the API, you'll need to create a free account and generate an API key. The free tier gives you 1,000 API calls per month at no cost.
What happens if I exceed my monthly limit?
If you exceed your monthly request limit, your API requests will be rejected with a 429 error until the next billing cycle. We recommend upgrading to a higher tier if you consistently hit your limits. You can monitor your usage from your dashboard.
Do you provide SDKs or client libraries?
Currently, we don't provide official SDKs, but our REST API is straightforward to use with any HTTP client. We provide code examples in Python, JavaScript, and cURL in our documentation. SDKs for popular languages are on our roadmap.
Do you support IP whitelisting?
IP whitelisting is available for Enterprise customers. Contact our sales team at support@meyka.com to discuss your security requirements.
How long are chat histories stored?
Chat histories are stored indefinitely unless you manually delete them. You can delete individual chats or all your data at any time through the API. Free tier users are limited to 100 stored chats, while Pro and Enterprise users have unlimited storage.
Do you offer refunds?
We offer a 30-day money-back guarantee for first-time Pro subscribers. If you're not satisfied with the service, contact us within 30 days of your first payment for a full refund. Subsequent months are non-refundable but you can cancel anytime.
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